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LEGAL

Terms & Conditions

These terms govern your use of this website. Service delivery is governed separately by the signed service agreement and SLA.

Last updated: 2026-11

WEBSITE USE

Using this site

  • Content is provided for general information and does not constitute a binding offer.
  • You may not scrape, resell or redistribute content without written permission.
  • Product listings are indicative; availability, price and specification are confirmed at order.
  • We may update these terms; the version on this page applies from its publication date.

SERVICE

Service terms

01

Scope

Defined in the signed agreement, not on this website.

02

Standards

Measured against the published SLA, including its stated conditions.

03

Claims

Subject to the claim window and evidence rules in the SLA.

LIABILITY

Limitation of liability

To the extent permitted by law, liability is limited to the fees paid for the service giving rise to the claim, and excludes indirect or consequential loss.

Nothing excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded.

FAQ

Common questions

Do these terms replace a contract?

No. A signed service agreement always takes precedence.

Which law applies?

As stated in the signed agreement. Ask us for the current jurisdiction before contracting.

Can I cancel?

Cancellation and notice periods are set in the service agreement.

Need the full agreement?

Ask for the current service agreement and SLA documents.

Request documents
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